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Category: Change of account (Push domains to an other account)

Posted on November 8, 2017

Declining a Domain Name Account Change

If you have a pending domain name account change but do not want to move it, you can decline the account change. Here’s how to cancel incoming or outgoing changes.

To Cancel an Incoming Domain Name Move

Use these instructions when a domain name is being moved to your account, but you do not want to accept it.

  1. Log in to your IFindHost – CheapDomainRegistration.com account.
  2. Next to Domains, click Manage.
  3. From Domains, select Pending Account Changes.
  4. Click Incoming Account Changes.
  5. Select the domain name.
  6. Click Decline.
  7. Select Decline domain account change, and then click OK twice.

To Cancel an Outgoing Domain Name Move

Use these instructions when a domain name is being moved out of your account, but you do not want the domain name moved.

  1. Log in to your IFindHost – CheapDomainRegistration.com account.
  2. Next to Domains, click Manage.
  3. From Domains, select Pending Account Changes.
  4. Click Outgoing Account Changes.
  5. Select the domain name.
  6. Click Remove.
  7. Select Remove domain account change requests, and then click OK twice.
Posted on November 5, 2017

Accepting domain account changes

An account change occurs when an account owner moves a domain from one account with IFindHost – CheapDomainRegistration.com (the initiating account) to another (the receiving account). You need to have an account with us to complete the account change and accept the domain name, and the domain name cannot be expired.

When an account owner initiates an account change in his/her account, we email information about accepting the account change to the receiving account’s owner. The email message might contain a transaction ID and security code (if applicable).

Note: Account changes expire after 10 days. However, the initiating account’s owner can re-initiate it. For more information, see Move a domain to another IFindHost – CheapDomainRegistration.com account.

  • – Log in to your My Products page.
    – If you aren’t automatically directed there, make sure to select the My Products tab.
  • Click Manage All.
  • From the Domains menu in the upper left, click Pending Account Changes:
  • Click Incoming Account Changes and complete one of the following
    – If the domain name displays in the list — Select the domain name, and then click Accept.
    -If the domain name does not display in the list — Click Accept Emailed Changes, enter the following, click Next, and then proceed through checkout of the free transaction:
    – Transaction ID — The identification code from the email we sent you.
    – Security Code — The security code from the email we sent you.
    Note: It may take a few minutes for your domain name to appear in your account.

To view the domain, hover over the Domains tab and click All Domains.
If the status of the domain is active, you are done with the account change and are free to use the domain.

If the status of the domain is pending update, you will need to complete one additional step to activate the domain: Please check the email address used for the domain’s Registrant contact on the Whois (this is likely the same email you use for your IFindHost – CheapDomainRegistration.com account, or the one you provided to the person moving the domain name to you). IFindHost – CheapDomainRegistration.com will send you an email with the subject: Please approve your contact info update. Simply click the link in this email to approve the account change.

Warning: After the account change is complete, the domain(s) will not be able to be transferred for 10 days.

Posted on November 4, 2017

Move a domain to another account

If you want to move a domain name from one account with us to another, you’re in the right place to get started – it’s called an Account Change. If you need to move a domain name to a different registrar, see Transfer domain to another registrar.

 Required: If you’ve just added Protected Registration and enabled two-step verification on your account, you must wait 72 hours AND cancel Protected Registration before moving your domain to another IFindHost – CheapDomainRegistration.com account.
 Required: Your domain must be unlocked before you can begin an account change.
    1. Log into your My Products page.
    2. If you aren’t automatically directed there, make sure to select the My Products tab.
    3. Next to the domain you want to use, click Manage.
    4. On the Domains Settings page, below Additional Settings, click Transfer domain to another IFindHost – CheapDomainRegistration.com account.
    5. In the Begin Account Change window, enter and re-enter the Email address of the recipient.
    6. If you know the recipient’s customer number, select I have… and then enter the account login information. The email address entered mustbe the same email used for the shopper account contact email, notthe domain administrator email.

 Note: If you don’t know the new registrant’s login information, leave this field blank, and then select Enter new details.

  1. In Domain’s contact information, select one of the following:

     Note: The new registrant’s Customer # or login name might be required or optional depending on what you select here. For Enter new details, it’s optional. For all other options, it’s required. If entered, the value must match information on file in the receiving account.

    • Enter new details — Enter contact information for the new registrant.
    • Use details from specified customer account — Use contact information from the account you entered in step 6. (This won’t work until the specified customer has setup their settings page to include all necessary information.)
    • Do not change — Retain the contact information currently assigned to the domain name you’re moving. Selecting Do Not Change will not prompt the ICANN Change of Registrant email to be sent for either party, gaining or losing.

       Note: If moving a country-code top-level domain name (ccTLD), you might have to select this option and have the new registrant contact our support department to update the contact information. While contact information is updating, the domain will show a status of Pending Update, and the change of account will not proceed until the change is complete. For more information, see About ccTLDs (Country-Code Domain Names).

  2. Select Keep the current nameservers for this domain to retain the current nameservers for the domain name. If you don’t select this option, we park the domain name when the new registrant activates it in the new account.

     Note: Any nameserver change will bring a live site down. Additionally, the domain name loses any custom DNS when it moves to the new account.

  3. Click Next.
  4. If you selected Enter new details, complete the following, and then click Next:
    • Organization (Optional) — The organization with which the new registrant is affiliated, if any
    • I certify that the specified organization… (Optional) — Indicates you agree that the organization will be the legal registrant
    • First name and Last name — The new registrant’s first and last name
    • Address 1 and 2 — The new registrant’s street address
    • Country — The country in which the new registrant resides
    • City, State, Postal Code — The new registrant’s city, state, and ZIP code
    • Phone — The new registrant’s phone number
    • Fax (Optional) — The new registrant’s fax number

     Note: We display a list of the services that we’ll cancel after you move the domain name from your account. You can’t reverse a cancellation after you agree to the move. There will be a 10-day transfer lock after the domain is moved into a new account.

  5. Read the Domain Name Change of Registrant Agreement, and, if you agree to the terms, select I have read and agree to the Domain Name Change….

     Note: When you change the Organization or the First name or the Last name (in the absence of an Organization entry), you must agree to a 60-day lockdown to continue. If you have a .au domain name, a 60-day lock will not apply.

  6. If you want to transfer your domain name during the 60-day period, decline the Change of Registrant and transfer your domain name before updating the Organization, First name, or Last name fields. Otherwise, select I understand that, if I want to transfer this domain….
  7. Click Finish. If you selected Do Not Change in step 7 above, you are finished and the gaining customer will need to accept your domain account changes. If you selected Enter New Details, or Use details from specified customer account, please see the note below.

 Note: If you selected either Enter new details or Use details from specified customer account in step 7 above, you must click on the link contained in an email sent by IFindHost – CheapDomainRegistration.com to the email address on the Registrant WHOIS contact for the domain(s) you are moving. If you do not click this link (which affirms the change of Registrant information for the change of account), the domain name will not move out of your account and will remain in a pending update status.

Once the email link affirming the change of registrant is clicked, the domain will move to the gaining customer’s account and they will be able to accept the domain name.

If you are moving a domain that has privacy enabled, the privacy will be removed in the process and you will need to purchase it again once the move is complete.

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