Reset my password

You can reset your FTP or panel password in Gateway for the following types of accounts:

  • cPanel shared hosting
  • Parallels Plesk shared hosting

(Not you?)

Reset the FTP/panel password

  1. In the tile for the account you want to use, click Settings.
  2. Click the Password tab.
  3. Complete the on-screen fields, and then click Change Password.

Next step

  • Start using your account by clicking Manage in its tile.

Other types of accounts

To reset the password for other types of accounts, use the following articles:

What kind of hosting or server do I have?

Gateway displays which kind of hosting or server you have in the bottom left corner of your account’s tile.

You can use this information to tell what kind of hosting or server you have:

Display Kind of hosting
cPanel Linux hosting
Parallels Plesk Windows hosting
Managed WordPress
Web or Classic IFindHost – legacy hosting
VPS or Dedicated Server using our My Server panel

Next step

  • Click Manage to access the account you want to use.

Sending Faxes from Mobile Devices Using Fax Thru Email

You can send a fax from your mobile device by logging in to the email account that you use with Fax Thru Email on your mobile device. The “From” email address in your mobile mail must be the same as the email address in your Fax Thru Email account.

To Send a Fax from Your Mobile Device Using Fax Thru Email

    1. From your mobile device, log in to the email account that you use with Fax Thru Email.
    2. Compose a new email message.
    3. In the To field, type
    4. In the Subject field, enter the recipient’s fax number (for example: 480-123-4567).
    5. If your Fax Thru Email account requires a password, in the Subjectfield, after the recipient’s fax number, enter a space and your password.
    6. Add the documents you want to send in the fax as a file attachment to the email message. Do not enter any information in the body of the email message. Fax Thru Email removes all information in the body of your email message.
    7. Send the email message.

 Note: The “From” email address must match the “Account Email Address.” Fax Thru Email checks that these two addresses match when validating the outgoing fax. If you enabled the Remote Faxing Password feature, the system checks to ensure the password in the subject line of the email message is accurate and valid.

Creating Fax Cover Sheets

When sending a fax through Fax Thru Email, you can create a cover sheet for your fax through the application itself.

To Create a Fax Cover Sheet

    1. Click Send Fax.
    2. In the Select cover sheet area, click Create a cover sheet.
      The recipient/sender information options display.
    3. Complete the information, and then click Next.
    4. (Optional) Attach a cover sheet image.
    5. (Optional) Click the arrow to select a cover sheet template. (You can preview your cover sheet by clicking Preview
    6. Click Finish

 Note: Selecting a different cover sheet template while sending a fax does not change the default template. To change the default template, select the template through your fax settings. For more information, see Setting Your Cover Sheet Options.

For more information about sending a fax, see Sending Faxes Using Fax Thru Email.

We also offer cheap email hosting service with spam-free, you will only receive the emails you want.


Adding Pages to Your Fax Thru Email Account


 Note: If you do not have any pages to apply, click the Additional Fax Thru Email Pages Packs hyperlink to purchase more.

To Add Pages

  1. Log in to your IFindHost – account.
  2. Click Fax Thru Email.
  3. Next to the account you want to modify, click Options.
  4. From the Customize tab, select pages credits, and then click Checkout.
  5. Complete the checkout process.
  6. On the My Account page, click Options, again.
  7. From the Customize tab, In the Apply Page Credits section, select your available page credit.
  8. Click Apply.

The pages pack adds to your account. To verify the pages remaining in your account, open your Fax Thru Email account, and go to the History page. You can also view them on the Account Overview panel.