Change your domain name (common name)

You can change your SSL certificate’s “common name” which is the primary domain name that the certificate secures and encrypts.

Additional Details

  • With Deluxe and Extended Validation SSLs, you can only change the common name; you cannot change the organization’s information.
  • You must go through the domain verification process for your new common name’s domain name.
  • Requesting a new common name does not affect your SSL’s expiration.
  • Your old common name can create secured connections for 72 hours after you complete the change to your common name.
  • If your certificate is attached to one of our shared hosting services, changing your certificate’s common name does not change the associated service’s domain name. You must change the service’s domain name separately (more info).

Change the common name

  1. Log in to your IFindHost – account and open your product.  (Need help opening your product?)
  2. Click Rekey & Manage.
  3. Click Change the site that your certificate protects.
  4. Select one of the following based on where your website is hosted:
    Hosted Do this…
    Shared hosting or Site Builder Select Change to a hosted domain, and then select the domain name you want to use.
    Elsewhere Deselect Change to a hosted domain. Enter the Common name you want to use for the certificate.
  5. Click Save.
  6. If you provided a CSR for the server using the SSL certificate and are moving to a new server, you’ll need to re-key the certificate (more info).
  7. Click Submit All Saved Changes.

You’ll now need to verify the request for the new common name (more info).

Rekey certificate

Re-keying an SSL certificate refers to creating a new private key for your certificate, which is used in the process of encrypting and decrypting data sent from and to your website.

 Warning: Re-keying is only available to certificates installed on customers’ own servers. Certificates installed on any of our services never need to be re-keyed.

By creating a new private key, you invalidate your certificate’s old private key; this means you must install your new, re-keyed certificate within 72 hours of re-keying.

You should re-key your SSL certificate when:

Before You Begin

Before you can re-key your SSL certificate, you must generate a new certificate signing request (CSR) from your Web server. For instructions, see Generate a CSR (certificate signing request).

The information in your new CSR must be identical to the information for your existing certificate, i.e. you cannot change the organization’s information (although you can change the domain name you’re securing). If you need to change your certificate details, you must revoke the certificate in your account, purchase a new SSL credit, and complete the SSL request again.

 Note: We automatically deactivate the previous certificate when we issue the new, re-keyed certificate. Do not revoke unless you are certain you want to cancel the existing certificate. When you revoke, the SSL credit is canceled and you cannot re-key the certificate.

To Re-Key Your SSL Certificate

  1. Log in to your IFindHost – account.
  2. Under SSL Certificates, next to the certificate you want to use, click Manage.
  3. Next to the certificate you want to use, in the Actions column, click View Status.
  4. Click Manage.
  5. Click Re-Key certificate.
  6. In the Certificate Signing Request (CSR) field, paste your new CSR, including —-BEGIN NEW CERTIFICATE REQUEST—- and —-END CERTIFICATE REQUEST—-.
  7. Click Save.
  8. Click Submit all saved changes.

Your newly re-keyed certificate is immediately available for download (more info).

 Warning: We’ll remove the old certificate from our system within 72 hours. To ensure continuity of service, you must install the re-keyed certificate immediately (more info).