Workspace Email Help – Cheap Domain

December 26, 2017

Display settings in webmail

Workspace Webmail lets you customize its appearance and behaviors.

To Configure Your Display Settings

Log in to your Workspace Email account and open your product. (Need help logging in?)
From the Settings menu, click Display Settings.
Go to one of the following tabs, make any changes you want, and then click OK.

Time

Set the time zone and date format, specify the amount of idle time that can elapse before the system logs you off, and specify how often to refresh your folders.

Viewing

Display Attached Images — Display all image files attached to the email without downloading them to your computer.
Enable Message Preview Pane — Display a window beneath your list of emails that lets you view an email by selecting it.
Mark Messages as Read on Preview — Mark messages as read when viewing in the preview pane.
View After Action — Select what you want to view after performing an action with a message, such as deleting or flagging it.

Composing

Use Pop-up Compose — Select to view the Compose window in a new browser window.
Use HTML Compose — Select to use the Rich Text editor when composing emails.
Select Spell Check Tool — Select a spell-checking tool to use when composing emails.
Always Spell Check Before Send — Select to automatically check spelling before sending messages.
Default Message Font — Select the default font, size, and color for composing messages.
Default Delay for Scheduled Email Deliver — Select a length of time to delay sending your emails.
Put People I Reply to in My Address Book — Select to add contacts to your address book when you reply to an email from them.
Unsaved Draft Protection — Select one of the following options for handling unsaved or unsent emails:
- Full — A pop-up window displays letting you Return to Message, Save as Draft, or Close without saving.
- Basic — A pop-up window displays letting you save the email in your draft folders.
- Off — Do not use any unsaved draft protection.
Automatically Save Draft — Select the frequency that Workspace Webmail automatically saves drafts of messages you compose.
Copy Email Messages to Sent Items When Sending Mail — Select when you want Workspace Webmail to save emails you send to your Sent Items folder.
Include Reply by default when Sending and Filing — Select to have Workspace Webmail file your reply email when you use Send and File while replying to an email.
Save a copy of message in Sent Items when Sending & Filing — Select to save your reply to the Sent Items folder when you use Send and File while composing email.
URL Linking on Send — Select to automatically convert email address and Web addresses as clickable hyperlinks when you send email using the Rich Text editor. To ensure this works, select Use HTML Compose.

Calendar

If you have a Calendar account associated with your Workspace Webmail account, you can display your Calendar events and tasks in Workspace Webmail.

Select if you want to show events or tasks above your Mail index, and the number and types of items to display. Click OK to save the setting.

The Action Bar displays six actions when viewing your emails. You can customize these to fit how you use email by clicking and dragging action buttons from the Available Buttons menu to the Selected Buttons menu.

Themes

Select a color theme for your Workspace Webmail interface.

Other

New Mail Sound — Select a sound to play when you receive new email.
Open Each Application in a New Window — Select to view your WorkSpace applications in a new browser window when you go to that application’s tab.
Delete messages immediately (Purge) and do not send to Trash folder — Select to purge all deleted messages instead of moving them to the Trash folder.
Keep message selections after applying actions — Select to have messages stay selected after you apply actions to them.
Enable 2nd Toolbar with These Items — Select the actions you want to display on a second toolbar, beneath the Action Bar.
Enable shortcut keys — Select if you want to enable keyboard shortcuts in your Workspace Webmail.

More info

December 24, 2017

Reset your email password

Warning: This article is specific to Workspace email passwords.
Help for cPanel email passwords
Help for your IFindHost – CheapDomainRegistration.com account password

You may not know your email password, or maybe you’ve forgotten it (and it’s not saved in your browser.) If you are the Workspace account administrator, and have access to your overall IFindHost – CheapDomainRegistration.com account, you can reset any of your users’ email passwords (including your own).

Note: If you are not a Workspace account admin, just send these instructions to the account owner so they can reset your password for you.

Log in to your IFindHost – CheapDomainRegistration.com account. (Need help logging in?)
Click the email address you want to edit.
Note: If you only hover over the email address, you’ll get a pop-out window. Here you can click Edit, and continue.
In the Change password field, enter the new password.
In the Confirm Password field, re-enter your new password.
Click Save.

Next step

It can take up to 30 minutes for your new password to that effect. So, after that time have your user try logging into their email, again.

More info

December 23, 2017

Email account limitations

Warning: These limitations apply only to Workspace email. For other limitations, see Server Email Limits.

The following limitations apply to Workspace Email accounts:

Incoming Mail Size — There is a 30MB limit per email message you receive, including file attachments, which have a size limit of 20MB total. Messages larger than 30MB are rejected by our incoming server and a bounceback message is sent to the sender. There is no limit on the number of email messages you can receive. You should also try to keep your inbox under 20,000 messages, as having so many could limit performance.
Outgoing Mail Size (SMTP Relay) — There is a 30MB limit per email message that you send using SMTP, including file attachments, which have a size limit of 20MB total. Messages larger than 30MB are rejected by our outgoing server and you are notified.
Note: The receiving mail server may have different size restrictions. Many mail providers and ISPs will reject mail larger than 5-10 MB.
SMTP relays — SMTP relays let you send emails through our servers using third-party clients, such as Microsoft Outlook®. To prevent spam, we limit our email accounts to 250 SMTP relays per day. This lets you send 250 emails from your email address on a daily basis.
Emails per folder — No one folder can exceed 330,000 emails. If you’re using IMAP with an email client like Outlook®, no folder can exceed 25,000 emails.
Folders – An account cannot have more than 2,000 folders.
Sent Mail Messages — To prevent spam, we limit the number of email recipients to whom you can send messages to 500 per day. There is a 200 per minute sending limitation as well as a 300 per hour sending limitation. Any distribution lists are expanded to their actual recipient lists and any duplicate addresses in a single email are removed. For additional information, please contact customer support.
Outgoing Mail Size — There is a 30MB size limit per email message, which includes file attachments. Meaning, your message cannot exceed 30MB in size, including the size of your file attachments. File attachments have a size limit of 20MB total.
Number of Addresses — There is a limit of 100 addresses on a single email message. The 100 addresses may be included in any combination of the To, CC, and BCC fields. If there are more than 100 total addresses, the Compose window shows an error and the message is not sent. You must revise the recipient list and then resend your message.
Counting recipients: WebBased Email expands any distribution lists and aliases to their actual recipients. Any duplicate addresses in the To, CC, and BCC fields are removed.
Address Book — You can add up to 10,000 contacts to your Address Book.
Address Book Importing — You can import up to 2,000 contacts at one time to your Address Book.
Distribution Lists — You can add up to 100 contacts to a single distribution list.

More info

December 23, 2017

Set up a forwarding email account

You can set up an email address solely for the purpose of forwarding messages to other mailboxes. No email gets stored at the forwarding address that you set up; all email gets immediately directed to the destination email address.

Warning: If you want to use an email address that you’ve already set up with email as your forwarding account, you’ll need to delete that address, and then follow these instructions.

If you don’t want to delete the address, you can set up forwarding copies of incoming emails, to another inbox.

Log in to your Workspace Email account and open your product. (Need help logging in?)
Your next step depends on if you are using a free forwarding pack:

Using a free forwarding pack? Then…

Yes Next to Email Forwarding, click Set up. Continue with the next step.

No Skip to step 7.
Choose the domain registration you want to use to create your forwarding account.
Note: While the free credit is attached to a specific domain name on the list, you can attach the credit to any domain in your account, when you create the actual forwarding account.
Click Set Up.
Click the X to close the Product Setup window. Your free account will show up in your Workspace account list, labeled New Account.
Next to Workspace Email, click Manage.
Click the Create Forward button.

Using a free forwarding pack?	Then…
Yes	Next to Email Forwarding, click Set up. Continue with the next step.
No	Skip to step 7.

Complete the on-screen fields:

Field	What to do…
Forward this email address:	Enter the email address you want to create. After you type @, you will be able to select any domain in your account.
To these email addresses:	Enter the email addresses you want to receive the forwarded email. You can enter multiple addresses, but they must collectively fit the 250 character limit for this field.
Plan	Select the forwarding plan you want to use.
Catch-all	Select this option if you want this address to receive email sent to addresses at your domain name that do not exist.
Enable auto reply	Select this option, and fill out the additional fields, if you want to send an automatic reply to everyone who sends email to this address.

Click Create.

Next step

Once your forwarding address is set up you need to make sure your MX Records for that domain are correct. You can check your MX records in your Workspace account.
If your MX records are not correct in the above step, copy the MX records displayed in your Workspace account, and use those details to add an MX record to your domain (or edit an existing MX record, if you have one).

More info

December 22, 2017

Outlook 2011 (Mac): Set up email

You can always use Workspace Webmail to send and receive email messages. But you also can view your email with an email client.

1. Open Outlook 2011.
2. Click the Tools menu, and then select Accounts.
3. The next step will depend on whether you have an email account already set up in Outlook.
  
  If you… Do this…
  
  HAVE set up an email account Click + (Add account), and select Other Email…
  
  HAVE NOT set up an email account Click Other Email button
4. In the E-mail Address field, enter your full email address.
5. In the Password field, enter your email password.

If you…	Do this…
HAVE set up an email account	Click + (Add account), and select Other Email…
HAVE NOT set up an email account	Click Other Email button

Enter email address and password

In the User name field, enter your full email address.
Next to Type, select your server type. This information is displayed in your Workspace Email Setup Center.
In the Incoming server field, enter your incoming server address.

Type Incoming server address

IMAP imap.secureserver.net

POP pop.secureserver.net
Enter an incoming server port:

Port with SSL Port without SSL

IMAP 993 143

POP 995 110

Note: Select Override default port to change the port.
Select Use SSL to connect if you are using a port with SSL.
In the Outgoing server field, enter smtpout.secureserver.net.
Enter an outgoing server port:

Outgoing server

Port with SSL 465

Port without SSL 25, 80, 3535

Note: Select Override default port to change the default port.
Select Use SSL to connect if you are using a port with SSL.
Click Add Account.
Underneath the outgoing server settings, click More Options.
From the Authentication menu, select User Name and Password.
Enter your full email address, and password.
Click OK.

Type	Incoming server address
IMAP	imap.secureserver.net
POP	pop.secureserver.net

	Port with SSL	Port without SSL
IMAP	993	143
POP	995	110

Outgoing server
Port with SSL	465
Port without SSL	25, 80, 3535

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries. All rights reserved.

*** Create email address from your cheap domain registration now.

December 16, 2017

Outlook 2010: Set up email

You can set up your Workspace email in Microsoft® Outlook 2010. We recommend using the Outlook Setup Tool, to automatically set up your email in Outlook 2010. But if you want to set up your email yourself, follow these instructions.

You need to turn on Outlook Easy Setup in your Workspace account, first. This creates an autodiscover record that makes set up simpler. Read more about Outlook Easy Setup.

Warning: The Outlook Easy Setup tool will only work if your domain is registered in the same IFindHost – CheapDomainRegistration.com account, with IFindHost – CheapDomainRegistration.com nameservers. If your domain is registered elsewhere, please see: Outlook 2010: Manually set up email

Log in to your Workspace Email account and open your product. (Need help logging in?)
In your Workspace account, click the Tools menu.
Select Email Setup Center.
If you have email set up for multiple domains, from the Domain list, select the domain you want to use.
Under Outlook Easy Setup, click the On/Off toggle switch, and make sure it says on.

Now you can set up your Workspace email in Outlook 2010.

Open Outlook 2010.
If this is the first time you’ve opened Outlook 2010, you’ll see a welcome screen.
1. Click Next.
2. Select Yes, and click Next.
If you’ve already set up an email address Outlook 2010, you’ll see the inbox screen.
1. Click File.
2. Click Add Account.

Make sure E-mail Account is selected, and enter your Workspace email details.

Field	What to enter
Your Name	The name you want to show as the From display, on your emails
E-mail Address	Your Workspace email address
Password	Your Workspace email password
Retype Password	Your Workspace email password, again

Enter Workspace email details

Click Next.
Outlook 2010 will test your settings. You may see a pop-up window asking if you want to Allow this website to configure… Select Don’t ask me about this website again, and click Allow.
When Outlook 2010 is finished setting up your account, it will say Congratulations! Click Finish.

That’s it! Your email is now set up in Outlook 2010.

Next step

Send yourself an email in your webmail, to make sure everything is working. Then reply to that email from Outlook, to be sure your outgoing settings are correct, too.
If you’re having any trouble, please see: Outlook 2010 and 2013: Troubleshooting Email

More info

Set up your Workspace email on your phone:

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.

December 16, 2017

Outlook 2011 (Mac): Set up email

You can always use Workspace Webmail to send and receive email messages. But you also can view your email with an email client.

1. Open Outlook 2011.
2. Click the Tools menu, and then select Accounts.
3. The next step will depend on whether you have an email account already set up in Outlook.
  
  If you… Do this…
  
  HAVE set up an email account Click + (Add account), and select Other Email…
  
  HAVE NOT set up an email account Click Other Email button
4. In the E-mail Address field, enter your full email address.
5. In the Password field, enter your email password.

If you…	Do this…
HAVE set up an email account	Click + (Add account), and select Other Email…
HAVE NOT set up an email account	Click Other Email button

Enter email address and password

In the User name field, enter your full email address.
Next to Type, select your server type. This information is displayed in your Workspace Email Setup Center.
In the Incoming server field, enter your incoming server address.

Type Incoming server address

IMAP imap.secureserver.net

POP pop.secureserver.net
Enter an incoming server port:

Port with SSL Port without SSL

IMAP 993 143

POP 995 110

Note: Select Override default port to change the port.
Select Use SSL to connect if you are using a port with SSL.
In the Outgoing server field, enter smtpout.secureserver.net.
Enter an outgoing server port:

Outgoing server

Port with SSL 465

Port without SSL 25, 80, 3535

Note: Select Override default port to change the default port.
Select Use SSL to connect if you are using a port with SSL.
Click Add Account.
Underneath the outgoing server settings, click More Options.
From the Authentication menu, select User Name and Password.
Enter your full email address, and password.
Click OK.

Type	Incoming server address
IMAP	imap.secureserver.net
POP	pop.secureserver.net

	Port with SSL	Port without SSL
IMAP	993	143
POP	995	110

Outgoing server
Port with SSL	465
Port without SSL	25, 80, 3535

December 16, 2017

Outlook 2013: Set up email

You can set up your Workspace email in Microsoft® Outlook 2013. We recommend using the Outlook Setup Tool, to automatically set up your email in Outlook 2013. But if you want to set up your email yourself, follow these instructions.

You need to turn on Outlook Easy Setup in your Workspace account, first. This creates an autodiscover record that makes set up simpler. Read more about Outlook Easy Setup.

Log in to your Workspace Email account and open your product. (Need help logging in?)
Click the Tools menu.
Select Email Setup Center.
If you have email set up for multiple domains, from the Domain list, select the domain you want to use.
Under Outlook Easy Setup, click the On/Off toggle switch, and make sure it says on.

Now you can set up your Workspace email in Outlook 2013.

Open Microsoft Outlook 2013.
If this is the first time you’ve opened Outlook 2013, you’ll see a welcome screen.
1. Click Next.
2. Select Yes, and click Next.
If you’ve already set up an email address Outlook 2013, you’ll see the inbox screen.
1. Click File.
2. Under Info, click Add Account.

Make sure E-mail Account is selected, and enter your Workspace email details.

Field	What to enter
Your Name	The name you want to show as the From display, on your emails
E-mail Address	Your Workspace email address
Password	Your Workspace email password
Retype Password	Your Workspace email password, again

Click Next.
Outlook 2013 will test your settings. You may see a pop-up window asking if you want to Allow this website to configure… Select Don’t ask me about this website again, and click Allow.
When Outlook 2013 is finished setting up your account, you will see a message that Your e-mail account is successfully configured. Click Finish.

That’s it! Your email is now set up in Outlook 2013.

Next steps

Send yourself an email in your webmail, to make sure everything is working. Then reply to that email from Outlook, to be sure your outgoing settings are correct, too.
If you’re having any trouble, please see: Outlook 2010 and 2013: Troubleshooting Email

More info

Set up your Workspace email on your phone:

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.

December 15, 2017

Android: Set up email

We know you’re excited to get your email set up on your Android®. We should have your email working on your device in about 5 minutes.

Use these steps to set up the native mail app with your Workspace email account. You can also use the Outlook app to get your email. Here’s how to set up the Outlook app on your Android device.

If you follow the steps below, and you can’t receive or send email, please see Android: Troubleshooting Email for help. You might need to make some additional changes depending on where you live and which ISPs you use

BEFORE YOU START: To set up Android with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

Note: NOTE: The steps to set up email on your Android device might be a little different depending on your make/model and your network provider. However, all the information you need to set up your account (username, password, server settings) is in these steps.

To Set Up Email on Your Android-based Device

Open your device’s email application.
If you already have an email account set up, press Menu and tap Accounts. Press Menu again and tap Add account.
Type your Email address and Password, and click Next.
If you have IMAP, tap IMAP. If you’re not sure, tap POP3.
Use these settings for your incoming server, depending on the type of email you have:

POP3

Username Enter your full email address.

Password Enter your email account password.

POP3 server pop.secureserver.net

Port 110

IMAP

Username Enter your full email address.

Password Enter your email account password.

IMAP server imap.secureserver.net

Port 143
Use these settings for your outgoing server:
Note: As a troubleshooting step, you must have enabled SMTP relays for your account. For more information, see See your SMTP relays.

SMTP (Outgoing Mail Server)

SMTP server smtpout.secureserver.net

Port 80

Security type None
Select Require sign-in and make sure your Username (your full email address) and Password are correct. Tap Next.
Tap Next again. Name your account and enter the name you want to display on outgoing messages.
Tap Done.

POP3
Username	Enter your full email address.
Password	Enter your email account password.
POP3 server	pop.secureserver.net
Port	110

IMAP
Username	Enter your full email address.
Password	Enter your email account password.
IMAP server	imap.secureserver.net
Port	143

SMTP (Outgoing Mail Server)
SMTP server	smtpout.secureserver.net
Port	80
Security type	None

That’s it. If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.

Note: Some Android devices and mail clients do not require sign in. Therefore, if the settings above are not working for you, please go back to step 7 and uncheck Require sign-in, then proceed with setup.

If you’re not receiving email messages or you can’t send messages, see Android: Troubleshooting Email. Don’t worry. There are a few things that can happen during the setup process. We’ll help you investigate and fix them.

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.

December 15, 2017

iPhone: Set up email

You can set up and use Workspace Email on your Apple mobile devices, including iPhone or iPad.

Before you start: You need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings, including both the incoming and outgoing server settings.

Tap Settings .
Tap Wi-Fi, and tap the toggle button to turn it off.
Tap the Settingsbutton to go back to the Settings screen.
On the Settings screen, tap Mail.
Tap Accounts.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Enter your account details, and tap Next.
Tap IMAP or POP, depending on the type of account you have.
Note: Not sure of your account type? See POP or IMAP: How do I know what type of account I have?
Under New Account, enter your Email Server Settings from the Email Setup Center.
Note: Even though iOS labels the Outgoing Mail Server fields as Optional, you must enter them for your email to work correctly.
Tap Next. Your mobile device will begin verifying your settings. This may take several minutes.
Tap Save.
Turn your wifi back on in the Settings screen.
Tap Mailto open the app.
To test your account, compose an email and send it to yourself.

Note: As a courtesy, we provide information about how to use certain third-party products, but we don’t endorse or directly support third-party products, and we’re not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.