Reset my password

You can reset your FTP or panel password in Gateway for the following types of accounts:

  • cPanel shared hosting
  • Parallels Plesk shared hosting

(Not you?)

Reset the FTP/panel password

  1. In the tile for the account you want to use, click Settings.
  2. Click the Password tab.
  3. Complete the on-screen fields, and then click Change Password.

Next step

  • Start using your account by clicking Manage in its tile.

Other types of accounts

To reset the password for other types of accounts, use the following articles:

What kind of hosting or server do I have?

Gateway displays which kind of hosting or server you have in the bottom left corner of your account’s tile.

You can use this information to tell what kind of hosting or server you have:

Display Kind of hosting
cPanel Linux hosting
Parallels Plesk Windows hosting
Managed WordPress
Web or Classic IFindHost – legacy hosting
VPS or Dedicated Server using our My Server panel

Next step

  • Click Manage to access the account you want to use.